Product FAQs

  • What is an AI character?

    An AI character is a character that’s created using artificial intelligence technologies. These can include natural language processing models, machine vision, speech-to-text, and other computer models. Together, they work to mimic the dynamic and social nature of human interactions. More on AI characters and where they can be used here.

  • Does Inworld create avatars?

    The avatars are character visuals used throughout are product are meant to be illustrative. We use Ready Player Me avatars for our demos, but as a developer platform, our goal is to be compatible with any character visuals or models. We power the character’s brain, and its appearance is completely up to you. 

  • How much does Inworld cost?

    All interactions within Inworld Studio and with shared characters are unlimited and free. API & integrations pricing can be found here .

  • How does Inworld’s character AI engine work?

    The Inworld Engine comprises several machine learning and character AI models that are designed to mimic human gestures, speech, safety, emotion, and memory.

  • What languages do Inworld characters speak?

    We’re focused on English for now, but are looking at adding additional languages.

  • Is it possible to create custom voices?

    We support custom voices under our Launch subscriptions. We need about 20 minutes of voice data. 

  • Who owns the characters that I create?

    You retain all rights to the characters you created, the inputs you entered to create those characters, and any resulting conversations with your characters. For further detail, check section 5A in our terms of service.

  • How do I get access to your Meta Quest app?

    Please fill out this form and we’ll give you access to the Oculus companion app.

Pricing FAQs

  • What is interaction time?

    Interaction time is the amount of time that you spend actively interacting with Inworld characters. It includes the amount of time that you are speaking, as well as the amount of time that characters are speaking to you.

  • How much interaction time do I get on a trial?

    All interactions within Inworld Studio and with shared characters are unlimited and free. Additionally, you will receive 120 minutes of interaction time for APIs & integrations.

  • What is API & integrations interaction time?

    Interaction time within our Unity or Unreal SDKs, and Node.JS

  • How is API & integrations interaction time calculated?

    Interaction time is calculated based on the amount of time people you spend actively interacting with characters across Inworld integrations including: Unity, Unreal, Node.JS

  • Does interaction time roll over from month to month?


  • Where can I check my interaction time?

    From the Account Management section of Inworld Studio.

  • How do subscriptions work?

    Users on Starter & Professional plans are allocated API & integrations interaction time per the plan. Additional minutes are billed at overage rates per the plan. Our plans have overage protection built-in, so we will stop billing once you have reached double your interaction time.

  • What does “pricing is intended for prototyping and small-scale deployments” mean?

    Our monthly Starter and Professional subscriptions are designed for individual users and small teams for prototyping and development. In many cases, these plans do not make sense for live games and experiences, which could see variable usage.

    For Launch pricing, contact us or reach out over Discord.  

  • How does Launch pricing work?

    It’s early days at Inworld and we want to ensure our pricing works for you; as you succeed, we do too. Each experience is different, and we’re willing to work on pricing that makes sense for your business, whether that’s revenue share, daily active users, concurrent users, or interaction time. Contact us or reach out over Discord to learn more.

    We’re also offering $1,000,000 in AI Character Grants to people who want to build breakthrough experiences with Inworld.

  • What happens when I run out of interaction time?

    If you are on a subscription and exceed your allotted interaction time, you will be billed at your overage rates.

  • Is it possible to add soft and hard limits on interaction time?

    We have it on the product roadmap, but contact us on Discord, if you’re planning to launch and need this now.

  • What are shared Arcade characters and how does interaction time work?

    These are characters that you have created and shared on the web. Get more details at our Inworld Arcade blog post. Share your characters with as many people as you like. The interaction time is free and unlimited.

  • What if I'm not building a real-time experience?

    Our interaction time billing assumes you are building a real-time experience. For other types of experiences, please contact us or reach out over Discord.  

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