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Meet your AI-driven brand stewards

Chatbots and assistants can feel impersonal and repetitive, leading to frustrating customer experiences. Drive more empathetic, engaging, and personality-driven brand experiences with Inworld.

How brands are using Inworld

  • Bring brand mascots or spokespeople to life.
  • Improve customer experience with digital sales assistants, style consultants, and product experts.
  • Cast virtual influencers to drive engagement on social media. 
  • Extend ad campaigns with immersive digital experiences. 

Built with brands in mind

  • Inworld’s platform makes it easy to create fully interactive brand representatives – no coding needed
  • Allow fully generative conversations, or add ‘4th wall’ features to ensure your character stays on script
  • Custom safety features available to ensure your characters are brand safe
  • Add your brand knowledge base to your characters

The ROI of AI characters

  • Interactive brand experiences increase engagement, retention, and consideration.
  • Add empathy and personality to your digital brand representatives.
  • Increase sales with virtual sales assistants  
  • Keep your brand on the leading edge with innovating (and effective) marketing. 
  • Deliver consistently on-brand experiences.
  • Improve loyalty and affinity through dynamic interactions with your customers.

Did you know?

92%

increase in chatbot usage

Since 2009, but customers are often disappointed in their chat experience.

59%

of marketers

Advertising on the metaverse say it is their most successful channel.

19%

increase in likability

When a personality is enhanced in a chatbot according to researchers.

90%

of customers

Rate an "immediate" response as important when they have a question.

Resources

Get hands-on with our Niantic 8th Wall sample project

Learn how to use Inworld's Character Engine to power interactive AI characters for your brand activation or immersive experience. You will create a brand mascot that knows everything about your brand and product and is able to engage naturally and have conversations with customers.

Ready to get started?

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