AI products for growing applications.

These Service Specific Terms supplement the Inworld AI Terms of Service (currently located at www.inworld.ai/terms) or the Master Services Agreement you signed with Inworld AI (the “Agreement”) and applies to your access and use of our Services, including any Inputs you provide and Outputs you create. It also applies to your use within and outside our Website and our Services, whether directly or indirectly, as well as any attempts to engage in such use. Capitalized but undefined terms used herein have the meanings set forth in the Agreement.

Customer-Hosted Deployment Terms

Preamble

These Customer-Hosted Deployment Terms apply to Customers that deploy the Model(s), and associated Services on Customer’s IT Infrastructure.

1. Definitions

The capitalized terms in these Deployment Terms will have the meaning set out below:

● “Authorized Individuals” means Customer’s employees authorized to access the Model’s source code and weights.

● “Customer-Hosted Deployment” means the deployment of the Model by Customer on Customer’s IT Infrastructure.

● “Customer’s IT Infrastructure” means the IT infrastructure used by Customer to deploy the Model, including Customer’s private servers or private cloud. Customer’s IT Infrastructure is not provided by Inworld AI and cannot be accessed by Inworld AI unless as expressly authorized by Customer under this Agreement.

All capitalized terms not defined in these Deployment Terms have the meanings set forth in the MSA.

2. The Model and the Services

2.1. The Model

2.1.1. Technical requirements

The Documentation sets out Inworld AI general recommendations regarding the configuration of Customer’s IT Infrastructure. However, such recommendations are not (a) mandatory or prescriptive, (b) personalized for Customer or Customer’s IT Infrastructure, and (c) comprehensive of every standard infrastructure requirement. Customer is solely responsible for configuring Customer’s IT Infrastructure to support the use of the Model and fixing any issues resulting from Customer’s IT Infrastructure. Customer acknowledges that if Customer does not comply with the Documentation Customer may not be able to use the Model properly and potential issues may occur. Except as otherwise set forth in the applicable Order Form, Inworld AI will not provide any configuration or set-up Service beyond the Documentation.

2.1.2. Delivery of the Model

Inworld AI will deliver the Model and the associated Documentation to Customer on the delivery date set forth in the Order Form, via a mutually agreed transfer method.

2.1.3. Deployment and Fine-Tuning of the Model

Customer is responsible for the Customer-Hosted Deployment of the Model on Customer’s IT Infrastructure in accordance with the Documentation. Except as otherwise set forth in the applicable Order Form, Inworld AI will not provide any deployment or Fine-Tuning services.

2.1.4. Use of the Model

Customer acknowledges that Inworld AI has no control over Customer's use of the Model on Customer’s IT Infrastructure. Consequently, Customer acknowledges that Customer is solely responsible for the use of the Model and for ensuring that such use complies with the terms of the Agreement and all applicable laws and regulations. For the avoidance of doubt, Inworld AI will not be responsible for any of the data loss alteration, or interception for data stored on Customer’s IT Infrastructure or for any interruptions, delays, service failures or other problems inherent with Customer’s IT Infrastructure.

Without limiting the foregoing, Customer is responsible for:

● Defining Customer’s Use-Case for the use of the Model;

● Configuring Customer’s IT Infrastructure for the purpose of using the Model optimally;

● Using the Model only in the context of its business operations and in accordance with this Agreement, and not for illicit, prohibited and/or illegal purposes, to harm or cause damage or injuries to third parties or Inworld AI;

● Complying with the Applicable Data Protection Law (including, but not limited to the EU AI ACT) when developing, deploying or using the Model;

● Mobilizing an adequate number of qualified employees to ensure the collaboration and effective communication with Inworld AI’s teams and the orderly deployment and management of the Model;

● Providing a disclaimer to End-Users of the Model. Such disclaimer should highlight the potential for inaccuracies and unpredictability of the Outputs and encourage End-Users to check important information; and

● Ensuring the security of Customer’s IT Infrastructure and Customer Data.

2.2. The Services

Inworld AI will provide Customer's teams with all reasonable guidance and information necessary to facilitate the optimal use of the Model. Any additional support provided by Inworld AI are set forth in the applicable Order Form.

Voice and Speech Services (including text to speech and speech to text)

1. Voice Content and User Voice Models; Inworld AI Models

(a) Inputs and Outputs. You may transmit or otherwise provide data and information as input to our Services ("Input"). When you provide Input to the Services, you may receive audio output generated and returned by one or more Inworld AI Voice Models (defined below), or text output generated and returned by one or more Inworld AI LLMs (defined below), based on Input (the Output) (Input and Output, collectively, the “Voice Content”). Input may include, without limitation, recordings of your voice, text descriptions, or any other content that you may provide to us through the Services. Your access to and use of the Services, including for the purposes of providing Input to the Services and receiving and using the Output from the Services, is subject to our Acceptable Use Policy. We may enable you to download Output from some (but not all) of the Services; in such cases, you are permitted to use such Output outside of the Services but always subject to these Terms and our Acceptable Use Policy. If you choose to make any of your information publicly available through the Services or otherwise, you do so at your own risk.

(b) User Voice Models. Some of our Services allow you to create a voice model that can be used to generate Output in the form of synthetic audio sounding like your voice or a voice you are authorized to share with us (a "User Voice Model"). To create a User Voice Model through our Services, you may be asked to upload audio recordings of your voice or the voice you are authorized to share with us as Input to our Services, and Inworld AI is permitted to use those audio recordings of the voice you provide to us subject to these terms. For more information on how we collect, use, share, retain, and destroy your audio recordings, please see the below:

Purpose	Description	Legal processing grounds (where required by law)
Collecting your audio recordings and other Voice Data for use in connection with our Services	We collect the audio recordings of your voice that you choose to share with us, as well as any other Voice Data to provide our Services to you.	The processing is necessary for entering into, or performance of a contract to which you are a party
Generating your voice model or otherwise interpreting your voice if you use it for Services such as speech synthesis, conversational AI, dubbing, or translation	We may process the audio recordings of your voice that you provide to us, which include your Personal Data, such as your Voice Data as well as any Personal Data you choose to provide, to provide conversational AI services or to create a voice model that will generate synthetic audio sounding like your voice, as further described below in these terms and the privacy policy.	The processing is necessary for entering into, or performance of a contract to which you are a party.

(i) Except as expressly set forth herein, as between you and Inworld AI, you retain all rights in and to your Input.

(ii) For the avoidance of doubt, Output may be generated by, but does not include, Inworld AI’s foundational and other artificial intelligence voice models (the “Inworld AI Voice Models”) or Inworld AI’s foundational and other artificial intelligence or language learning models (“Inworld LLMs”) (Inworld AI Voice Models and Inworld AI LLMs, collectively, the “Inworld AI Models”). Except as expressly set forth herein, as between you and Inworld AI, you retain all rights in and to your Output.

(d) License to Your Content. You hereby grant to Inworld AI a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Input to provide the Services, to improve the Services, and to ensure the safety and security of the Services. For avoidance of doubt, to the extent that your Input includes your voice, the foregoing license allows Inworld AI to reproduce, modify, publish, create derivative works from, distribute, publicly or otherwise perform, and use your voice, and other indicia of your persona that may be contained therein, to provide the Services.

(e) License to User Voice Models. To the extent you own or acquire any intellectual property rights in or to any User Voice Models, you hereby grant to Inworld AI a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use the User Voice Models to provide the Services and to improve the Services. .

(f) Necessary Rights. You may not provide Input or create Output for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that the Content and User Voice Models, and our use of the Content and User Voice Models, will not violate any rights of any person or entity, or cause injury to any person or entity.

(g) No PHI. You may not provide any Input that includes protected health information as defined by the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Pub. L. No. 104-191.

Inworld AI Service Specific Terms